CD242 (bizhub C4000i/C3300i)

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Trouble typeCD242: Encryption ASIC mounting error
RankC
Trouble detection conditionCD242: The faulty of the installation of encrypted ASIC is detected during the machine is starting.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB) 
• Base board (BASEB)

Procedure

  1. Check CPUB for proper installation and correct as necessary.
  2. Check BASEB connector for proper connection and correct as necessary.
  3. Replace CPUB.CPUB (Part# C3300i AAJTH01005 C4000i AAJRH01005)
  4. Replace BASEB.BASEB (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.14.13. (Link to the Field Service Manual)