CD261 (bizhub C4000i/C3300i)

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Trouble typeCD261: USB hub board failure
RankC
Trouble detection condition• When a failure is detected in USB hub board included in the local interface kit.
• Non-standard USB device is connected.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)
• USB hub board (USBHB: EK-P08 or EK-P09)

Procedure

  1. Check the operation with another USB device.
  2. Check USBHB for proper connection and correct as necessary.
  3. Replace USBHB.
  4. Replace CPUB.CPUB (Part# C3300i AAJTH01005 C4000i AAJRH01005)
  5. Replace BASEB.BASEB (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.14.14. (Link to the Field Service Manual)