CD252 (bizhub C360i/C300i/C250i)

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Trouble typeCD252: No relay circuit boards for IC-420 mounting at IC-420 mount setting
RankC
Trouble detection conditionEFI relay circuit boards (EFIRYB: VI-516) are not mounted when the IC-420 is set to mount setting at Service Mode.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)
• EFI relay board (EFIRYB: VI-516)

Procedure

  1. If the IC-420 is not mounted, access [Service Mode] -> [System 2] -> [Image Controller Setting] and check to see if “Controller 0” is set for [Image Controller Setting].
  2. Check EFIRYB for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace EFIRYB. (Part# AA2JH02800)
  5. Replace CPUB. (Part# AA2JH02N06)
  6. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.14 (Link to the Field Service Manual)