CD261 (bizhub C360i/C300i/C250i)

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Trouble typeCD261: USB hub board failure
RankC
Trouble detection condition• When a failure is detected in USB hub board included in the local interface kit.
• Non-standard USB device is connected.
Trouble isolation–
Relevant electrical partsCPU board (CPUB)Base board (BASEB)USB hub board (USBHB EK-608 or EK-609)

Procedure

  1. Check the operation with another USB device.
  2. Check USBHB for proper connection and correct as necessary.
  3. Replace USBHB. (EK-608 Part# A7AHH02H01 / EK-609 Part# A7AHH02702)
  4. Replace CPUB. (Part# AA2JH02N06)
  5. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.15 (Link to the Field Service Manual)