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CD252 (bizhub C364e/C284e/C224e)

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Contents

Trouble typeNo relay circuit boards for IC-414 mounting at IC-414 mount setting
Trouble codeCD252
RankC
Detection timingEFI relay circuit boards (VI-506) are not mounted when the IC-414 is set to mount setting at Service Mode.
Trouble isolation
Relevant electrical parts• MFP board (MFPB)
• EFI relay board (VI-506)

 (2)Procedure

StepActionControl signalLocation of electrical components
1If the IC-414 is not mounted, access [Service Mode] -> [System 2] -> [Image Controller Setting] and check to see if Controller 0 is set for [Image Controller Setting].
2Check the EFI relay board (VI-506) connector for proper connection and correct as necessary.
3Replace EFI relay board (VI-506) (Part# A161H02801)
4Replace MFPB. (Part# A5C1H0200B)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.13 (Link to the Field Service Manual)

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