CD261 (bizhub C364e/C284e/C224e)

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Contents

Trouble typeUSB host board failure
Trouble codeCD261
RankC
Detection timing• When a failure is detected in USB host board included in the local interface kit.
• Non-standard USB device is connected.
Trouble isolation
Relevant electrical parts• MFP board (MFPB)
• USB host board (EK-606)
• USB host board (EK-607)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the operation with another USB device.
2Check the USB host board connector for proper connection and correct as necessary.
3Replace the USB host board (EK-606 Model No.A4MJ-WY1 Part# A0P0H02700 or Model No.A4MJ-WY2 Part# A5C1H02800) / (EK-607 Model No.A4MK-WY1/W81 Part# A0P0H02700 or Model No.A4MK-WY2/W82 Part# A5C1H02800)
4Replace MFPB. (Part# A5C1H0200B)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.14 (Link to the Field Service Manual)