CD262 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Extension network adapter installation error |
| Trouble code | CD262 |
| Rank | C |
| Detection timing | • When the 2nd network card settings is set to Set but the upgrade kit (UK-208) is not installed. • Upgrade Kit (UK-208) is faulty. |
| Trouble isolation | – |
| Relevant electrical parts | – |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the settings of the Service Mode.[Service Mode] -> [Network Settings] -> [2nd Network Setting] -> [2nd network card settings] | – | – |
| 2 | Check the UK-208 connector for proper connection and correct as necessary. | – | – |
| 3 | Check the UK-209 and DSIPB for proper connection and correct as necessary. | – | – |
| 4 | Update the PRCB firmware. | – | – |
| 5 | Reinstall the UK-208. | – | – |
| 6 | Reinstall the UK-209 or DSIPB. | – | – |
- Link to the layout drawings for related parts by each trouble code (S.74. C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD252 – CD271, CD401 – CD413, CE001, CE003 – CE305, CEEE1)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.15 (Link to the Field Service Manual)