CD271 (bizhub C364e/C284e/C224e)

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Contents

Trouble typei-Option activated and additional memory not installed
Trouble codeCD271
RankC
Detection timingWhile the i-Option is activated, the additional memory included in UK-204 is not installed.
Trouble isolation
Relevant electrical parts• MFP board (MFPB)
• Memory board/2 (MEMB/2; UK-204)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the MEMB/2 for proper connection and correct as necessary.
2Replace MEMB/2 (Part# V865300066)
3Replace MFPB. (Part# A5C1H0200B)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.16 (Link to the Field Service Manual)