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CD271 (bizhub C287/C227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | CD271: i-Option activated and additional memory not installed |
| Rank | C |
| Trouble detection condition | While the i-Option is activated, the additional memory included in UK-211 is not installed. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -DIMM (DIMM: UK-211) |
Procedure
- Check DIMM for proper connection and correct as necessary.
- Replace the DIMM. (Contact Konica Minolta technical support if this needs to be replaced.)
- Replace MFPB. (Part# A797H02118)
K.3.18.16 (Link to the Field Service Manual)