CD272 (bizhub C658/C558/C458)

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Trouble typeCD272: i-Option activated and HDD not installed
RankC
Trouble detection conditionWhile the i-Option is activated, the hard disk is not installed.
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)
• Hard disk (A) (HDD (A))

 Procedure

  1. Access [Service Mode] -> [System 2] -> [HDD] and check to see if Installed is selected.
  2. Replace the hard disk (A). (Part# A888WY2)
  3. Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.27 (Link to the Field Service Manual)