CD272 (bizhub C759/C659)

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Trouble typeCD272: i-Option activated and HDD not installed
RankC
Trouble detection conditionWhile the i-Option is activated, the hard disk is not installed.
Trouble isolation–
Relevant electrical parts-MFP board (MFPB)
-Hard disk (A) (HDD (A))

 Procedure

  1. Access [Service Mode] -> [System 2] -> [HDD] and check to see if Installed is selected.
  2. Replace the hard disk (A). (Part# A5C1M72H00)
  3. Replace MFPB. (Part# A8JEH02002)

L.3.18.22 (Link to the Field Service Manual)