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CD392 (bizhub C287/C227)
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Contents
| Trouble type | CD392: Nonvolatile data save error (EEPROM) |
| Rank | C |
| Trouble detection condition | The EEPROM is replaced with a new one. |
| Trouble isolation | – |
| Relevant electrical parts | -EEPROM/1 -EEPROM/2 |
Procedure
- Replace the following components with new ones: When the transfer belt unit and the fusing unit have been replaced with new ones, perform [New Release] in the service mode. When the transfer roller has been replaced with a new one, perform [Counter clear].
- Imaging unit/Y,M,C (C Part# A85Y0KD, M Part# A85Y0ED, Y Part# A85Y08D)
- Developing unit/K (Part# A85Y03D)
- Drum unit/K (Part# A85Y0RD)
- Transfer belt unit (Part# A797R73400)
- Fusing unit (Part# A797R70211)
- Transfer roller (Part# A797R71811)
- Feed roller (Tray 1/2 Part# A00J563600 / Manual bypass tray Part# A00F623201), pick-up roller (Part# A5C1562200), separation roller (Tray 1/2 Part# A00J563600 / Manual bypass tray Part# 4658015106) (including options)
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Set the various setting values in the service mode again.
K.3.18.24 (Link to the Field Service Manual)