CD3A0 (bizhub C287/C227)

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Trouble typeCD3A0: Counter error
RankC
Trouble detection conditionThe total counter values provided by the MFP board and the eMMC board are different.
Trouble isolation–
Relevant electrical parts-MFP board (MFPB)
-eMMC board (eMMC)

 Procedure

  1. If this error occurs temporarily due to the use of the board removed from another machine, reinstall the original board.
  2. Replace the current MFPB with a new one. (Part# A797H02118)
  3. Replace the current eMMC with a new one. (Contact Konica Minolta technical support if the eMMC board needs to be replaced.)

K.3.18.25 (Link to the Field Service Manual)