Contents
| Trouble type | CD392: Nonvolatile data save error (EEPROM) |
| Rank | C |
| Trouble detection condition | The backup board (ERB) is replaced with a new one. |
| Trouble isolation | – |
| Relevant electrical parts | Backup board (ERB) |
Procedure
- Replace the following components with new ones.
- Configure [New Release] in Service Mode before replacing the image transfer belt unit, transfer roller and the fusing unit.
- Imaging unit
- Transfer belt unit
- Fusing unit
- Transfer roller
- Feed roller, pick-up roller, separation roller (including options)
- Separation pad
- Toner filter
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Set the various setting values in the service mode again.
- If the above actions do not solve the problem, contact KM.
(Link to the Field Service Manual)
