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CD3B1, CD3B3, CD3B4, CD3B5 (bizhub 4750i/4050i)

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Contents

Trouble typeCD3B1: DB server startup failure

CD3B3: DB access failure

CD3B4: No DB definition file

CD3B5: DB definition file error
RankC
Trouble detection conditionCD3B1: When starting the MFP, PostgreSQL server startup has not been successful.

CD3B3: When starting the MFP, SQL DB access fails in PostgreSQL server startup processing.

CD3B4: When starting the MFP, SQL DB definition file does not exist in PostgreSQL server startup processing.

CD3B5: When starting the MFP, there is an error in SQL DB definition file in PostgreSQL server startup processing.
Trouble isolation
Relevant electrical parts-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check CPUB for proper installation and correct as necessary.
  2. Rewrite the firmware.
  3. Replace CPUB. (Part# ACT9H01003)
  4. Replace BASEB.
    4750i (Part# ACT9H02013)
    4050i (Part# ACT9H02002)

(Link to the Field Service Manual)

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