CDF50 (bizhub C360i/C300i/C250i)

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Trouble typeCDF50: ASIC image version failure
RankC
Trouble detection conditionCommunication error is detected between the CPU board (CPUB) and the CCD board (CCDB).
Trouble isolation–
Relevant electrical parts• CCD unit
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check the connector between BASEB CN6-CCDB CN3 for proper connection and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Rewrite the firmware.
  4. Replace the CCD unit. (Part# AA2JR70100)
  5. Replace CPUB. (Part# AA2JH02N06)
  6. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.32 (Link to the Field Service Manual)