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CDF51 (bizhub C360i/C300i/C250i)

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Trouble typeCDF51: ASIC image version failure (back side) (When DF-714 is installed)
RankC
Trouble detection conditionCommunication error is detected between the CPU board (CPUB) and the CIS module (CIS).
Trouble isolation–
Relevant electrical parts• CIS module (CIS)
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check the connector between CIS J221-BASEB CN5 for proper connection and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Rewrite the firmware.
  4. Replace CIS. (Part# AAMNM70000)
  5. Replace CPUB. (Part# AA2JH02N06)
  6. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.33 (Link to the Field Service Manual)

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