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CDF50 (bizhub C658/C558/C458/C368/C308/C258)

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Trouble typeCDF50: ASIC image version failure
RankC
Trouble detection conditionCommunication error is detected between the MFP board (MFPB) and the CCD board (CCDB).
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)
• CCD board (CCDB)

 Procedure

  1. Check the connector between MFPB CN1-CCDB CN3 for proper connection and correct as necessary. (bizhub C368/C308/C258)
  2. Check the connector between MFPB CN9-CCDB PJ3 for proper connection and correct as necessary. (bizhub C658/C558/C458)
  3. Rewrite the firmware.
  4. Replace CCDB. (bizhub C368/C308/C258 Part# A7PUR75200 / bizhub C658/C558/C458 Part# A79JR72700)
  5. Replace MFPB. (bizhub C368/C308/C258 Part# A7PUH02123 / bizhub C658/C558/C458 (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102))

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.43 (Link to the Field Service Manual)

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