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CE014 (bizhub C360i/C300i/C250i)
Contents
Trouble type | CE014: Virus scan engine startup failure (storage error) |
Rank | C |
Trouble detection condition | The file or data that is necessary to start the virus scan has been lost. |
Trouble isolation | – |
Relevant electrical parts | Storage board (STRGB) |
Procedure
- Reboot the machine. (MFP will reboot maximum 2 times by itself.)
- Replace STRGB
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.19.4 (Link to the Field Service Manual)