CE101 (bizhub C360i/C300i/C250i)

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Trouble typeCE101: Browser finish detected
RankC
Trouble detection condition• The browser is automatically recovered (restarted) after the main body detected that the browser (separate process) has stopped with fault.
• When the “Malfunction finish is detected over predetermined number of times” or “the browser task process is except in idle (printing, etc)”.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check the connectors on BASEB for proper connection and correct as necessary.
  2. Replace CPUB. (Part# AA2JH02N06)
  3. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.19.5 (Link to the Field Service Manual)