CE101 (C4050i/C3350i)

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Trouble typeCE101: Browser finish detected
RankC
Trouble detection conditionThe browser is automatically recovered (restarted) after the main body detected that the browser (separate process) has stopped with fault.When the Malfunction finish is detected over predetermined number of time or the browser task process is except in idle (printing, etc.).
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check the connectors on BASEB for proper connection and correct as necessary.
  2. Replace CPUB.CPUB (Part# A93EH01004)
  3. Replace BASEB.BASEB (Part# A93EH02007)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.5. (Link to the Field Service Manual)