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CE203 (bizhub C4000i/C3300i)

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Trouble typeCE203: Unrecoverable error
RankC
Trouble detection conditionAn error does not recover even after an auto recovery.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
  3. Select [System 1] -> [Initialization] -> [Clear All Data] and perform the function.
  4. Update the firmware.
  5. Perform the self-diagnostic function.
  6. Replace CPUB.CPUB (Part# C3300i AAJTH01005 C4000i AAJRH01005)
  7. Replace BASEB.BASEB (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.15.6. (Link to the Field Service Manual)

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