How Can We Help?
CE301 (bizhub C4000i/C3300i)
Contents
| Trouble type | CE301: Referring incorrect memory |
| Rank | C |
| Trouble detection condition | Error occurred with the process inside the MFP controller. |
| Trouble isolation | – |
| Relevant electrical parts | • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Check the connectors on BASEB for proper connection and correct as necessary.
- Replace CPUB.CPUB (Part# C3300i AAJTH01005 C4000i AAJRH01005)
- Replace BASEB.BASEB (Part# AAJRH02005)
- Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.15.7. (Link to the Field Service Manual)