CE401 (bizhub C759/C659)

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Trouble typeCE401: Shared memory connection timeout
RankC
Trouble detection conditionA CPU communication error is detected when power save is turned ON.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace MFPB. (Part# A8JEH02002)

L.3.19.8 (Link to the Field Service Manual)