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P-21 (bizhub C750i)

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Contents

Malfunction typeColor regist test pattern failure
Malfunction codeP-21
Malfunction detection timing-During pre-pattern detection, pre-pattern edge (start/ end point of effective area) is not detected within the pre-pattern search area.

-During detection of regist pattern at vertical/horizontal direction, pattern edge (start/end point of effective area) is not detected within the pattern search area of each unit.
Relevant parts-Transfer belt unit
-PH unit
-Expansion control board (EXCB)
-Base board (BASEB)

Procedure

  1. Wipe clean the surface of the transfer belt with a soft cloth, if it is dirty.
  2. Replace the transfer belt unit if the transfer belt is damaged. (Part# AA2JR73100)
  3. Replace the PH unit. (Part# ACKNR70100)
  4. Replace EXCB. (Part# AA7NH00500)
  5. Replace BASEB. (Part# ACKNH02101)

(Link to the Field Service Manual)

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