P-37 (bizhub 360i/300i)

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Contents

Malfunction typePH optical system dirt
Malfunction codeP-37
Malfunction detection timingSOS signal is not detected even once while the PH contamination detection control is being performed.
Relevant parts-PH unit
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the connector between the PH unit-relay CN307-BASEB CN17E for proper connection and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Replace the PH unit. (Part# AC77R70700)
  4. Replace CPUB. (Part# AC77H02P02)
  5. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)