C3101 (bizhub 754e/654e)
Contents
| Trouble type | Fusing pressure roller separation failure |
| Trouble code | C3101 |
| Rank | B |
| Detection timing | • The fusing pressure home sensor (PS55) is not turned OFF (retracted state) even after the set period of time after the fusing pressure roller retraction operation is started. • The fusing pressure home sensor (PS55) is not OFF (retracted state) when the fusing pressure roller retraction operation is completed. • The fusing pressure home sensor (PS55) is not turned ON (pressed state) after the set period of time after the fusing pressure roller pressure operation is started. • The fusing pressure home sensor (PS55) is not ON (pressed state) when the fusing pressure roller pressure operation is completed. |
| Trouble isolation | – |
| Relevant electrical parts | • Fusing pressure home sensor (PS55) • Fusing pressure motor (M29) • Printer control board (PRCB) Fusing unit |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M29-PRCB CN29 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector of M29 for proper drive coupling and correct as necessary. | ||
| 3 | Check the connector between PS55-PRCB CN17 for proper connection and correct as necessary. | ||
| 4 | PS55 I/O check, sensor check | – | – |
| 5 | M29 operation check | PRCB CN29-1 to 4 | 8-K |
| 6 | Replace M29 (Part# A161M10300) | – | – |
| 7 | Replace the fusing unit (Other area except Taiwan/Only for Taiwan)(Part# A2X0R71055) | – | – |
| 8 | PRCB ICP15 or ICP25 conduction check | ||
| 9 | Replace PRCB (Part# A55VH00105) | – | – |
- Link to the wiring diagram (N.1. bizhub 754e/654e)
- Link to the layout drawings for related parts by each trouble code (S.64. C3101)
Document Information ID D0001104775 Revise ID R000004
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.1 (Link to the Field Service Manual)