72-21 (bizhub C360i/C300i/C250i)
Contents
| JAM type | Misfeed at FS transport section | |||||
| JAM code | 72-21 | |||||
| JAM detection timing | <When FS-533 is installed> The paper surface detect sensor/1 (PS102) is not turned OFF (unblocked) after the paper exit. | |||||
| <When FS-536 or FS-536SD is installed> The staple stacker paper detection sensor (PS31) is not turn OFF even after the lapse of a given period of time after the start of exiting paper. | ||||||
| Misfeed processing location | • Finisher paper exit section (When FS-533 is installed) • Front door (When FS-536 or FS-536SD is installed) | |||||
| Relevant parts | <When FS-533 is installed> • Paper exit motor (M102) • Paper surface detect sensor/1 (PS102) • FS control board (FSCB) | |||||
| <When FS-536 or FS-536SD is installed> • Staple stacker paper detection sensor (PS31) • FS control board (FSCB) |
Procedure
When FS-533 is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS102 I/O check, sensor check | FSCB CN102 | FS-533 6-J |
| 3 | M102 operation check | FSCB CN109 | FS-533 8 to 9-D to E |
| 4 | FSCB CP102 conduction check | – | – |
| 5 | Replace FSCB. (FS-533 Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2)) | – | – |
When FS-536 or FS-536SD is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS31 I/O check, sensor check | FSCB J12-11 (ON) | FS-536/FS-536SD 6-C |
| 3 | Replace FSCB. (FS-536 (SD) (Part# A87GPP0V00) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.9.7 (Link to the Field Service Manual)