C2204 (bizhub 754e/654e)
Contents
| Trouble type | Waste toner transport motor’s failure to turn |
| Trouble code | C2204 |
| Rank | B |
| Detection timing | The waste toner lock sensor (PS23) continues to be blocked or unblocked for a predetermined period of time when the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • Waste toner lock sensor (PS23) • Waste toner transport motor (M20) • PH relay board (PHRYB) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Clean the PS23 if it has toner or paper dust, etc. | – | – |
| 2 | Change the waste toner box. | – | – |
| 3 | Check the connector between M20-PHRYB CN12 for proper connection and correct as necessary. | – | – |
| 4 | Check the connector of M20 for proper drive coupling and correct as necessary. | – | – |
| 5 | Check the connector between PS23-PRCB CN502 for proper connection and correct as necessary. | – | – |
| 6 | PS23 I/O check, sensor check | PRCB CN502-6 (ON) | 17-C |
| 7 | M20 operation check | PHRYB CN12-3 to 6 | 9-B |
| 8 | Replace M20 (Part# A00JM12100) | – | – |
| 9 | PHRYB ICP1 conduction check | – | – |
| 10 | Replace PHRYB (Part# A55VH00300) | – | – |
| 11 | PRCB ICP15 conduction check | – | – |
| 12 | Replace PRCB (Part# A55VH00105) | – | – |
- Link to the wiring diagram (N.1. bizhub 754e/654e)
- Link to the layout drawings for related parts by each trouble code (S.54. C2204)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.5 (Link to the Field Service Manual)