C5370 (bizhub C754e/C654e)

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Contents

Trouble typeMFP control board cooling fan’s failure to turn
Trouble codeC5370
RankC
Detection timingThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts• MFP control board cooling fan (FM17)
• MFP board (MFPB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between FM17-MFPB PJ26 for proper connection and correct as necessary.
2Check the fan for possible overload and correct as necessary.
3FM17 operation checkMFPB PJ26-3 (LOCK)21-O
4Replace FM17 (Part# A2X0M14000)
5Replace MFPB (Part# A2X0H02015)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.10.7 (Link to the Field Service Manual)