C2164 (bizhub C754/C654)
Contents
| Trouble type | PC charge malfunction |
| Trouble code | C2164 |
| Rank | B |
| Detection timing | When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. In this case, C2164 is displayed at the first detection and then after the trouble is reset, a leak IU identification process is executed. Then the trouble code corresponding to the IU color is displayed. |
| Trouble isolation | – |
| Relevant electrical parts | -Imaging unit -High voltage unit/1 (HV1) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the imaging unit for proper connection and correct as necessary. | – | – |
| 2 | Check the HV1 connector for proper connection and correct as necessary. | – | – |
| 3 | Check the PRCB connector for proper connection and correct as necessary. | – | – |
| 4 | Replace IU (C Part# A2X20KD, M Part# A2X20ED, Y Part# A2X208D) | – | – |
| 5 | Replace HV1 (Part# A2X0M40700) | – | – |
| 6 | Replace PRCB (Part# A2X0H00102) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.53. C2160, C2161, C2162, C2163, C2164)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.4 (Link to the Field Service Manual)