CE014 (bizhub C3320i)
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Contents
| Trouble type | CE014: Virus scan engine startup failure (storage error) |
| Rank | C |
| Trouble detection condition | The file or data that is necessary to start the virus scan has been lost. |
| Trouble isolation | – |
| Relevant electrical parts | microSD |
Procedure
- Reboot the machine. (MFP will reboot maximum 2 times by itself.)
- Replace the microSD. (Part# AAJRM71000)
L.3.18.4 (Link to the Field Service Manual)
