C3201 (bizhub C759/C659)

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Trouble typeC3201: Fusing motor failure to turn
RankB
Trouble detection conditionThe motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation–
Relevant electrical parts-Fusing motor (M30)
-MFP board (MFPB)

 Procedure

  1. Check the connector between M30-MFPB CN28E for proper connection and correct as necessary.
  2. Check the loading status of the fusing unit drive, and correct the error as necessary.
  3. M30 load check
    • Check code: 45
    • Multi code: 1, 2, 3, 4, 5, 6
    • Control signal: MFPB CN28E-1 (DC24V), MFPB CN28E-4 (REM), MFPB CN28E-7 (LOCK)
    • Location of electrical component: 7-K
  4. Replace M30. (Part# A796M10200)
  5. MFPB F16E conduction check
  6. Replace MFPB. (Part# A8JEH02002)
  7. DCPU F851 conduction check.
  8. Replace DCPU. (Part# A795R73722)

L.3.10.3 (Link to the Field Service Manual)