CC301 (bizhub C759/C659)

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Trouble typeCC301: Authentication customize data error
RankB
Trouble detection condition-The master authentication customize data is corrupted upon startup.
-Registration of authentication customize data in the main body has failed upon startup.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Reinstall the authentication customize data.
  2. Rewrite the firmware.
  3. Replace MFPB. (Part# A8JEH02002)

L.3.17.18 (Link to the Field Service Manual)