CC301 (bizhub C759/C659)
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Contents
Trouble type | CC301: Authentication customize data error |
Rank | B |
Trouble detection condition | -The master authentication customize data is corrupted upon startup. -Registration of authentication customize data in the main body has failed upon startup. |
Trouble isolation | – |
Relevant electrical parts | MFP board (MFPB) |
Procedure
- Reinstall the authentication customize data.
- Rewrite the firmware.
- Replace MFPB. (Part# A8JEH02002)
L.3.17.18 (Link to the Field Service Manual)