32-05 (bizhub C287/C227)

PostedOctober 30, 2019

ByAdministrator Administrator

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Contents

JAM type	Misfeed at fusing/paper exit section
JAM code	32-05
JAM detection timing	-The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) fusing loop sensor (PS2). -The paper exit sensor (PS3) is not turned OFF (blocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) PS3.
–	Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
–	Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location	Right door
Relevant parts	-Transport motor (M1) -Paper exit/reverse motor (M4) -ADU transport motor (M5) -Fusing loop sensor (PS2) -Paper exit sensor (PS3) -ADU paper passage sensor (PS41) -Gate switch solenoid (SD3) -MFP board (MFPB)

Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS2 I/O check, sensor check	MFPB CN13E<A>-6 (ON)	6-C
3	PS3 I/O check, sensor check	MFPB CN16E-15 (ON)	8-J
4	PS41 I/O check, sensor check	MFPB CN13E<A>-3 (ON)	6-C
5	SD3 operation check	MFPB CN17E-15 (ON)	11-J
6	M1 operation check	MFPB CN11E-4 (REM)MFPB CN11E-7 (LOCK)	3-C
7	M4 operation check.	MFPB CN14E-5 to 8	27-C
8	M5 operation check	MFPB CN14E-1 to 4	27-C
9	MFPB F12E, F21E conduction check	–	–
10	Replace MFPB. (Part# A797H02118)	–	–

Link to the wiring diagram (bizhub C287/C227)

K.1.8.2 (Link to the Field Service Manual)