C7163 (bizhub 750i)

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Trouble typeC7163: Registration motor failure
RankB
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation–
Relevant electrical parts-Registration motor (M24)
-Base board (BASEB)

Procedure

  1. Check the connector between M24-BASEB CN31E for proper connection and correct as necessary.
  2. Check the connector of M24 for proper drive coupling and correct as necessary.
  3. M24 conduction check.
    • Control signal: BASEB CN31E-9 to 12
    • Location of electrical component: 24-K
  4. Replace M24. (Part# AA6RM10500)
  5. Replace BASEB. (Part# ACV7H02101)

(Link to the Field Service Manual)