12-40 (bizhub C658/C558/C458)

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Contents

JAM typeMisfeed at tray 2 feed section
JAM code12-40
JAM detection timingFor paper fed from the tray 2, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
– Paper jam of a sheet of paper left at the tray 2 feed section results, if the tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
– Paper jam of a sheet of paper left at the tray 2 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location• Right door 
• Tray 2
Relevant parts• Paper feed motor (M22) 
• Tray 2 vertical transport motor (M23) 
• Tray 2 paper feed clutch (CL1) 
• Tray 2 vertical transport sensor (PS19) 
• Expansion control board (EXCB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS19 I/O check, sensor checkMFPB CN34E<A>-2 (ON)26-J
3CL1 operation checkMFPB CN34E<A>-14 (ON)27-J
4M22 operation checkEXCB CN7-5 to 825-P
5M23 operation checkEXCB CN7-9 to 1225-P
6Replace EXCB. (Part# A79JH00500)
7Replace MFPB. (C368/C308/C258 Part# A7PUH02123 / C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.9.3 (Link to the Field Service Manual)