72-21 (bizhub 360i/300i)
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When FS-533 is installed
Contents
| JAM type | Misfeed at FS transport section (When FS-533 is installed) |
| JAM code | 72-21 |
| JAM detection timing | The paper surface detect sensor/1 (PS102) is not turned OFF (unblocked) after the paper exit. |
| Misfeed processing location | Finisher paper exit section |
| Relevant parts | -Paper exit motor (M102) -Paper surface detect sensor/1 (PS102) -FS control board (FSCB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS102 I/O check, sensor check | FSCB CN102 | FS-533 6-J |
| 3 | M102 operation check | FSCB CN109 | FS-533 8 to 9-D to E |
| 4 | FSCB CP102 conduction check | – | – |
| 5 | Replace FSCB. (Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2) | – | – |
When FS-539 or FS-539SD is installed
Contents
| JAM type | Misfeed at FS transport section (When FS-539 or FS-539SD is installed) |
| JAM code | 72-21 |
| JAM detection timing | The alignment tray paper detection sensor (PS31) is not turn OFF even after the set period of time has elapsed after the start of exiting paper. |
| Misfeed processing location | Front door |
| Relevant parts | -Pre-eject drive motor (M9) -Alignment tray paper detection sensor (PS31) -FS control board (FSCB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS31 I/O check, sensor check | FSCB J12-11 (ON) | FS-539/FS-539SD 7-C |
| 3 | M9 operation check | FSCB J13-3 to 4 | FS-539/FS-539SD 17-C |
| 4 | Replace FSCB. (Part# AAR4PP8201) | – | – |
