CD313 (bizhub 950i/850i)
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Contents
Trouble type | CD313: TPM key data error |
Rank | C |
Trouble detection condition | A fault occurs in the TPM key data. |
Trouble isolation | – |
Relevant electrical parts | – |

Procedure
- Touch [Recover Data] displayed at the lower right portion on the trouble screen.
- A screen confirming whether to recover data appears. (Please see image above this section)
- Select [Yes].
- The screen will be shifted to the data restoration screen to perform data restoration.
NOTE- When the restoration is performed in a short time, data restoration screen may not be displayed.
- Check the message which indicates that the data restoration was successfully conducted. Turn OFF the main power switch and turn it ON again more than 10 seconds after.
NOTE- In case it failed to restore data, return to the trouble code screen.
- Replace the current TPMB with a new one.
- Replace CPUB.
- Replace BASEB.