10-02 (bizhub 368/308)

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Contents

JAM typeMisfeed at manual bypass feed section
JAM code10-02
JAM detection timingFor paper fed from the manual bypass tray, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
Misfeed processing locationRight door
Relevant parts• Transport motor (M1) 
• Registration clutch (CL4) 
• Bypass paper feed clutch (CL7) 
• Bypass pick-up solenoid (SD1) 
• Registration sensor 1 (PS1) 
• Front side board (FRB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)6-L
3CL4 operation checkFRB CN8-7 (CL4_24V)5-L
4CL7 operation checkMFPB CN18E-8 (ON)22-J
5SD1 operation checkMFPB CN18E-10 (ON)22-J
6M1 operation checkMFPB CN8E-3 (REM)MFPB CN8E-6 (FGP)2-C
7MFPB ICP2E, ICP4E conduction check
8Replace FRB. (Part# A9HJH00501)
9Replace MFPB. (Part# A9HJH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.1 (Link to the Field Service Manual)