C2414 (bizhub 368/308)

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Trouble typeC2414: Developing unit/K new article release
RankB
Trouble detection conditionThe status with the new unit is not cleared after the new developing unit is set.
Trouble isolation–
Relevant electrical parts• Developing unit
• Front side board (FRB)
• MFP board (MFPB)

 Procedure

  1. Reinstall developing unit.
  2. Check the connector between the developing unit-FRB CN13 for proper connection and correct as necessary.
  3. Check the connector between FRB CN1, CN3-MFPB CN4E, CN11E for proper connection and correct as necessary.
  4. Replace the developing unit. (Part# A7U403D)
  5. Replace FRB. (Part# A9HJH00501)
  6. Replace MFPB. (Part# A9HJH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.10.2 (Link to the Field Service Manual)