30-03 (bizhub 368/308)

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Contents

JAM typeMisfeed at 2nd transfer section
JAM code30-03
JAM detection timing• The leading edge of paper is not turned ON (unblocked) the paper exit sensor (PS3) since the paper feeding is started.
• The fusing loop sensor (PS2) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) registration sensor 1 (PS1).
Paper jam of a sheet of paper left at the 2nd transfer section results, if the registration sensor 1 (PS1) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the 2nd transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Transport motor (M1)
• Fusing motor (M3)
• Registration clutch (CL4)
• Registration sensor 1 (PS1)
• Fusing loop sensor (PS2)
• Paper exit sensor (PS3)
• Front side board (FRB)
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)6-L
3PS2 I/O check, sensor checkMFPB CN17E-16 (ON)5-C
4PS3 I/O check, sensor checkMFPB CN17E-7 (ON)5-C
5CL4 operation checkFRB CN8-7 (CL4_24V)5-L
6M1 operation checkMFPB CN8E-3 (REM)MFPB CN8E-6 (FGP)2-C
7M3 operation checkMFPB CN8E-9 (REM)MFPB CN8E-12 (FGP)2-C
8Replace FRB. (Part# A9HJH00501)
9Replace MFPB. (Part# A9HJH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.12.1 (Link to the Field Service Manual)