C5360 (bizhub C360i/C300i/C250i)

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Trouble typeC5360: Clean unit fan failure to turn (When CU-102 is installed)
RankB
Trouble detection conditionThe fan lock signal remains Low for a predetermined continuous period of time while the fan is turning.
Trouble isolation–
Relevant electrical parts• Exhaust fan/1 (FM14)
• Exhaust fan/2 (FM15)
• Clean unit drive board (CUDB)
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check the connector between CUDB CN1-relay CN28D-BASEB CN28E for proper connection and correct as necessary.
  2. Check the connector between FM14-relay CN165-CUDB CN2, FM15-relay CN182-CUDB CN3 for proper connection and correct as necessary.
  3. Check the fan for possible overload and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. FM14 load check
    • Check code: 42
    • Multi code: 9, 10
    • Control signal: CUDB CN2-1 (REM), CUDB CN2-3 (LOCK)
    • Location of electrical component: 27-L
  6. FM15 load check
    • Check code: 42
    • Multi code: 9, 10
    • Control signal: CUDB CN3-1 (REM), CUDB CN3-3 (LOCK)
    • Location of electrical component: 28-L
  7. Replace the defective fan. (FM14 / FM15) (Part # N/A, please contact Konica Minolta about replacement )
  8. Replace CUDB. (Not available in the U.S., please contact Konica Minolta about replacement)
  9. Replace CPUB. (Part# AA2JH02N06)
  10. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.11.4 (Link to the Field Service Manual)