C1404 (bizhub 958/808)

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 Contents

Trouble typeC1404: PI flash ROM error
RankC
Trouble detection condition<When FS-537+PI-507 or FS-537SD+PI-507 is installed>
Data of flash ROM of the PI is determined to be faulty when the main power switch is turned ON.
Trouble isolation–
Relevant electrical partsPI drive board (PIDB)

 Procedure

  1. Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace PIDB. (Part# A8C6H00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.40 (Link to the Field Service Manual)