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20-02 (bizhub C287/C227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at vertical transport section | |
| JAM code | 20-02 | |
| JAM detection timing | For paper fed from the tray 2, tray 3, tray 4 or LCT, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop. | |
| Misfeed processing location | Right door | |
| Relevant parts | -Transport motor (M1) -Tray 2 vertical transport clutch (CL2) -Registration clutch (CL4) -Registration sensor (PS1) -Tray 2 vertical transport sensor (PS19) -MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | MFPB CN13E<A>-9 (ON) | 7-C |
| 3 | PS19 I/O check, sensor check | MFPB CN5E<B>-16 (ON) | 12-C |
| 4 | CL2 operation check | MFPB CN5E<B>-13 (ON) | 11-C |
| 5 | CL4 operation check | MFPB CN13E<A>-11 (ON) | 7-C |
| 6 | M1 operation check | MFPB CN11E-4 (REM)MFPB CN11E-7 (LOCK) | 3-C |
| 7 | MFPB F13E, F21E conduction check | – | – |
| 8 | Replace MFPB. (Part# A797H02118) | – | – |
- Link to the wiring diagram (bizhub C287/C227)
K.1.7.1 (Link to the Field Service Manual)