32-01 (bizhub C759/C659)
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Contents
| JAM type | Misfeed at fusing/paper exit section | |
| JAM code | 32-01 | |
| JAM detection timing | The ADU paper passage sensor/1 (PS47) is not turned ON (blocked) even after the lapse of a given period of time after the reverse sequence is started. | |
| – | Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS39) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Upper right door | |
| Relevant parts | -Exit motor (M4) -Fusing motor (M30) -ADU transport motor/1 (M31) -Reverse motor (M33) -Gate switch solenoid (SD1) -Paper exit sensor (PS39) -Fusing loop sensor/Fr (PS41) -Fusing loop sensor/Rr (PS42) -ADU paper passage sensor/1 (PS47) -Paper feed/transport drive board (PFTDB) -MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS39 I/O check, sensor check | PFTDB CN2-12 (ON) | 5-P |
| 3 | PS41 I/O check, sensor check | PFTDB CN5-3 (ON) | 8-P |
| 4 | PS42 I/O check, sensor check | PFTDB CN5-6 (ON) | 9-P |
| 5 | PS47 I/O check, sensor check | PFTDB CN28-3 (ON) | 6-P |
| 6 | M4 load check -Check code: 27 -Multi code: 1, 2, 3, 4 | MFPB CN19E-13 to 16 | 10-K |
| 7 | M30 load check -Check code: 45 -Multi code: 1, 2, 3, 4, 5, 6 | MFPB CN28E-1 (DC24V)MFPB CN28E-4 (REM)MFPB CN28E-7 (LOCK) | 7-K |
| 8 | M31 load check -Check code: 85 -Multi code: 1, 2, 3, 4 | PFTDB CN28-14 to 17 | 8-P |
| 9 | M33 load check -Check code: 84 -Multi code: 1, 2, 3, 4, 5, 6, 7, 8 | MFPB CN19E-9 to 12 | 10-K |
| 10 | SD1 load check -Check code: 83 -Multi code: 0 | MFPB CN19E-7 (DRIVE) | 10-K |
| 11 | PFTDB F10 conduction check | – | – |
| 12 | Replace PFTDB. (Part# A795H00200) | – | – |
| 13 | MFPB F13E or F16E conduction check | – | – |
| 14 | Replace MFPB. (Part# A8JEH02002) | – | – |
L.1.8.2 (Link to the Field Service Manual)