C0211 (bizhub C554e/C454e)

PostedMay 18, 2019

ByAdministrator Administrator

(1)Contents

Trouble type	Manual feed up/down abnormality
Trouble code	C0211
Rank	B
Detection timing	• Paper does not unblock the bypass lift-up position sensor (PS26) even after the paper feed motor (M22) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. • The bypass lift-up position sensor (PS26) is not blocked even after the paper feed motor (M22) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
Trouble isolation	Manual
Relevant electrical parts	• Paper feed motor (M22) • Bypass pick-up solenoid (SD1) • Bypass lift-up position sensor (PS26) • Printer control board (PRCB) • Expansion control board (EXCB)

(2)Procedure

Step	Action	Control signal	Location of electrical components
1	Check the connector between M22-EXCB CN3 for proper connection and correct as necessary.	–	–
2	Check the connector of M22 for proper drive coupling and correct as necessary.	–	–
3	Check the connector between PS26-relay CN19-PRCB CN27 for proper connection and correct as necessary.	–	–
4	Check the connector between SD1-relay CN21-relay CN19-PRCB CN27 for proper connection and correct as necessary.	–	–
5	PS26 I/O check, sensor check	PRCB CN27-13 (ON)	4-C
6	SD1 operation check	PRCB CN27-10 (ON)	4-C
7	M22 operation check	EXCB CN3-5 to 8	22-P
8	Replace M22 (Part# (A61DM10000)	–	–
9	Replace EXCB (Part# (A5AYH00501)	–	–
10	Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101)	–	–

Link to the wiring diagram (N.1. bizhub C554e/C454e)
Link to the layout drawings for related parts by each trouble code (S.11. C0211)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.5.11 (Link to the Field Service Manual)