C1144 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Pre-eject drive motor’s malfunction | |
| Trouble code | C1144 | |
| Rank | B | |
| Detection timing | <When FS-534 is installed> • The pre-eject home sensor (PS21) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON. • The pre-eject away sensor (PS22) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON. | |
| Trouble isolation | – | |
| Relevant electrical parts | • Pre-eject drive motor (M9) • Pre-eject home sensor (PS21) • Pre-eject away sensor (PS22) • FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M9-relay CN7<A>-FSCB J13 for proper connection, and correct as necessary. | – | – |
| 2 | Check the connector of M9 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS21-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary. | – | – |
| 4 | Check the connector between PS22-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary. | – | – |
| 5 | PS21 I/O check, sensor check | FSCB J12-6 (ON) | FS-534 6-C |
| 6 | PS22 I/O check, sensor check | FSCB J12-9 (ON) | FS-534 6-C |
| 7 | M9 operation check | FSCB J13-3 to 4 | FS-534 8-C to D |
| 8 | Replace M9 (Part# A87GPP1500) | – | – |
| 9 | Replace FSCB (Part# A3EPPPBE01) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.6.15 (Link to the Field Service Manual)