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C3102 (bizhub 554e/454e)
Contents
| Trouble type | Heating roller assy failure to turn | |
| Trouble code | C3102 | |
| Rank | A | |
| Detection timing | <bizhub 554e> | The hard latch signal from one or both of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 is turned ON. |
| Trouble isolation | – | |
| Relevant electrical parts | • Heating roller rotation sensor (PS37) • Fusing motor (M3) • Printer control board (PRCB) • Fusing unit |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for proper installation and correct as necessary. | – | – |
| 2 | Check the connector between M3-PRCB CN2 for proper connection and correct as necessary. | – | – |
| 3 | Check the connector of M3 for proper drive coupling and correct as necessary. | – | – |
| 4 | PS37 I/O check, sensor check | – | – |
| 5 | M3 operation check | PRCB CN2-9 (REM) PRCB CN2-12 (LOCK) | 22-J |
| 7 | Replace M3M3 (Part# A3CEPP4B00) | – | – |
| 8 | Replace the fusing unitFusing Unit (Part# 554e A2XKR71022 454e A4FJR70322) | – | – |
| 9 | Replace PRCBPRCB (Part# 554e A61DH00101 454e A61EH00101) | – | – |
- Link to the wiring diagram (N.1. bizhub 554e/454e)
- Link to the layout drawings for related parts by each trouble code (S.66. C3102)
Document Information ID D0001134365 Revise ID R000003
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.8.2 (Link to the Field Service Manual)