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C3822 (bizhub 554e/454e)

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Trouble type Fusing abnormally low temperature detection (Edge of the heating roller)
Trouble code C3822
Rank A
Detection timing <bizhub 554e> The heating roller thermistor/1 continues to detect a temperature lower than a predetermined one for a predetermined period of time.
Trouble isolation
Relevant electrical parts• Fusing unit
• Heating roller thermistor/1 (TH1)
• IH power supply (IHPU)
• Printer control board (PRCB)

  (2)Procedure

Step Action Control signal Location of electrical components
1 Check the fusing unit for correct installation (whether it is secured in position).
2 Check the open/close operation of the upper right door.
3 Check the fusing unit, IHPU and PRCB for proper connection and correct or change as necessary.
4 Replace the fusing unitFusing Unit (Part# 545e A2XKR71022 454e A4FJR70322)
5 Replace IHPUIHPU (Part# 554e 100v A61DM40A00 230v A61DM40B00)
6 Replace PRCBPRCB (Part# 554e A61DH00101 454e A61EH00101)
  • Link to the layout drawings for related parts by each trouble code (S.73. C3822)

Document Information ID D0001134375 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.7 (Link to the Field Service Manual)

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